Delta Airlines Name Change Policy: Everything You Need to Know to Correct Ticket Name Errors

Ensuring that your name is correctly listed on your Delta Air Lines ticket is crucial for a smooth travel experience. Delta has specific guidelines to help passengers and travel agents make necessary name corrections while maintaining the integrity of the reservation.

General Guidelines for Name Changes on Delta Tickets

• Applicability: The name correction policy applies globally to tickets issued on Delta’s 006 ticket stock.
• Delta-Operated Flights: All flights on the ticket must be operated by Delta, including Delta Connection carriers.
• Single Reissue: Only one name correction reissue is permitted per passenger ticket.
• Same Passenger Requirement: The traveler must be the same person as on the original reservation.
• Secure Flight Passenger Data (SFPD): The SFPD information must remain unchanged from the original booking.

Types of Name Corrections Allowed

1. First or Middle Name Corrections

• What’s Allowed: Spelling corrections or missing middle name updates.
• Procedure:
  • Update the name in the Passenger Name Record (PNR).
  • Add an Other Service Information (OSI) message: “OSI DL NAME CORRECTION TO FIRST/MIDDLE NAME ONLY.”
  • Reissue the ticket as an even exchange without changing flights or dates.

2. Last Name Corrections (Up to Three Characters)

• What’s Allowed: Minor corrections of up to three characters in the last name.
• Procedure:
  • Update the last name in the PNR.
  • Add an OSI message: “OSI DL NAME CORRECTION TO 3 LETTERS OF LAST NAME ONLY.”
  • Reissue the ticket as an even exchange without modifying flights or dates.

3. Adding to the Last Name Without Changing It

• Example: Changing “SMITH/ELIZABETH” to “SMITHANDERSON/ELIZABETH.”
• Procedure:
  • Modify the last name in the PNR accordingly.
  • Add an OSI message: “OSI DL NAME CORRECTION ADDED SECOND NAME TO LAST NAME.”
  • Reissue the ticket as an even exchange, keeping flights and dates unchanged.

4. Inverted First and Last Names

• Example: Correcting “TAYLOR/ROSS” to “ROSS/TAYLOR.”
• Procedure:
  • Correct the name order in the PNR.
  • Add an OSI message: “OSI DL NAME CORRECTION FIRST AND LAST NAME INVERTED.”
  • Reissue the ticket as an even exchange without changing flights or dates.

Restrictions and Special Cases

• Travel Between the U.S. and China: Delta has temporarily restricted name changes and corrections for travel between the U.S. and China. If a name update is needed, a new reservation must be booked. Travel agents should contact Global Sales Support for assistance.
• Itineraries Involving Other Airlines: If the itinerary includes flights operated by airlines other than Delta (e.g., Aeromexico, Air France, KLM, Korean Air, LATAM, Virgin Atlantic), contact Global Sales Support or Delta Reservations for assistance.
• Travel to/from India: Special considerations apply to name corrections for flights involving India. Contact Delta Reservations or Global Sales Support for guidance.
• Multiple Name Corrections: If a name has already been corrected once and requires further modification, contact Global Sales Support before reissuing the ticket again.

For the most up-to-date details on Delta’s name change policy, visit Delta’s official Name Correction Policy.

By following these guidelines, passengers and travel agents can ensure that name corrections are processed smoothly, avoiding travel disruptions and additional complications.