Learn what type of services the Ministry of Labour Dubai provides

Dubai, a global hub for business and innovation, attracts a diverse workforce from around the world. Ensuring fair labor practices and protecting the rights of both employers and employees is paramount. This responsibility falls largely on the Ministry of Human Resources and Emiratisation (MoHRE), formerly known as the Ministry of Labour, in Dubai and the UAE. Understanding the scope of services provided by this vital government body is crucial for anyone working or operating a business in the emirate.   

MoHRE’s Core Mandate:

The MoHRE’s primary objective is to regulate and manage the labor market in the UAE, ensuring it remains dynamic, efficient, and compliant with international standards. This involves:   

• Protecting Workers’ Rights: Upholding labor laws, ensuring fair wages, safe working conditions, and timely resolution of disputes.
• Facilitating Employment: Streamlining recruitment processes, promoting Emiratisation, and connecting job seekers with employers.   
• Regulating Labor Relations: Managing employer-employee relationships, resolving conflicts, and promoting harmonious work environments.   
• Enhancing Labor Market Efficiency: Implementing policies and initiatives that contribute to a productive and sustainable labor market.   

Key Services Offered by MoHRE in Dubai:

1. Labor Contract Management:

   • Registration and approval of labor contracts.   
   • Management of contract amendments and terminations.   
   • Provision of standardized labor contract templates.

2. Work Permit and Visa Services:

   • Issuance and renewal of work permits and labor cards.   
   • Processing visa applications for employees.
   • Management of employee transfers and cancellations.   

3. Labor Dispute Resolution:

   • Receiving and investigating labor complaints.   
   • Mediation and arbitration to resolve disputes between employers and employees.   
   • Enforcement of labor court judgments.

4. Wage Protection System (WPS):

   • Ensuring timely and transparent payment of wages through electronic transfer systems.   
   • Monitoring employer compliance with wage payment regulations.   

5. Occupational Safety and Health (OSH):

   • Setting and enforcing OSH standards.
   • Conducting inspections of workplaces.   
   • Providing training and awareness programs on OSH.   

6. Emiratisation Initiatives:

   • Developing and implementing programs to increase the participation of UAE nationals in the private sector.   
   • Providing training and career development opportunities for Emiratis.   
   • Providing support to companies that hire Emiratis.   

7. Labor Awareness and Education:

   • Providing information and guidance on labor laws and regulations.
   • Conducting workshops and seminars for employers and employees.   
   • Providing information through their website and call center.

8. Tasheel and Amer Services:

   • MoHRE services are provided through Tasheel and Amer centers, which are service centers that provide governmental transactions. This makes it easier for companies and individuals to access MoHRE services.   

Why Understanding MoHRE Services Matters:

• Legal Compliance: Businesses must adhere to MoHRE regulations to avoid penalties and legal issues.   
• Employee Rights: Employees need to be aware of their rights and how to seek assistance from MoHRE.
• Smooth Operations: Understanding MoHRE procedures ensures efficient processing of labor-related transactions.
• Building Trust: Adhering to labor standards fosters a positive and productive work environment.

By familiarizing themselves with the services offered by the MoHRE, including processes related to Labor Contract Modification, businesses and individuals in Dubai can navigate the labor market with greater confidence and ensure compliance with the law.